Yong Tong respects your privacy and is committed to protecting the personal information that you share with us. This policy outlines how we collect, use, and safeguard your data when you use our online ordering platform.

 

We may collect the following types of personal information from users:

•Name and company name

•Contact information (phone number, email address, delivery address)

•Order details and cargo descriptions

•Payment and billing information (processed securely via payment gateway)

 

Your personal data is used strictly for purposes related to logistics and customer service, including:

•Processing and fulfilling your orders

•Delivery and shipment coordination

•Customer support and dispute resolution

•Customs declaration (where applicable)

•Internal record-keeping, audit, and compliance purposes

•Improving our platform and services

 

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure. Sensitive payment information is handled through secure, encrypted third-party payment gateways. We do not store full credit card details on our servers.

 

We do not sell, rent, or trade your personal data to third parties. Your information may only be shared with:

•Logistics partners, airlines, and service providers for shipment handling

•Government or customs authorities as required by law

•Legal or regulatory bodies when obligated

 

All third parties involved are bound by confidentiality and data protection obligations.

 

Our website may use cookies and similar technologies to improve user experience and analyze site traffic. You may disable cookies in your browser settings if you prefer.

 

•Access or request a copy of your personal data

•Request correction of inaccurate information

•Request deletion (where legally permissible)

 

To exercise these rights, please contact: privacy@yongtong.com.my

 

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page with an updated effective date.

 

For questions regarding our privacy practices or to make a data request, please contact:

📧 privacy@yongtong.com.my